Power outages from winter storm fewer than expected

February 13, 2014

RALEIGH — North Carolina’s electric cooperatives are reporting fewer than 16,000 outages. Crews are working to restore those outages as quickly as possible. Duke Power reported that about 200 customers in Anson County were without power and crews were on-site, working to assess damage and restore power.

As of 8 a.m. Thursday, Duke Energy reported a total of about 190,000 outages the day after the winter storm rolled through the Carolinas. About 3,400 Duke Energy crews are in the field today continuing power restoration.

More crews are on the way.

“Some of our service territory took a hard blow from the storm,” said Jeff Corbett, senior vice president of Duke Energy’s Carolinas Delivery Operations. “We are concentrating our efforts on assessing damage and working to restore power in these hard-hit areas.

You can access specific outage numbers for your region at

Power restoration procedures aim to bring power to large numbers of people first. The process begins with ensuring transmission towers and lines are working properly. Then local distribution substations are checked and repaired as necessary. If a problem can be corrected at the substation level, large numbers of customers can be restored. Next, main distribution supply lines are checked, and when power is restored at this stage, all consumers served by this supply line will see their lights come on, if there are no problems further down the line.

North Carolina’s electric cooperatives serve more than 2.5 million people in 93 of the state’s 100 counties.

Electric cooperative members are asked to call their cooperative directly if they experience a disruption in power. Anson County is served by Pee Dee Electric. Power outages may be reported by calling 800-992-1626.

Duke Energy Carolinas customers should call 1-800-POWERON (1-800-769-3766) to report any outages.