If using the internet feels like a challenge, let your grandchild be your guide. You will get your business done online, and they will be proud to have helped their grandparent. Take advantage of your grandchild’s computer skills and navigate Social Security’s website together!
Once your grandchild has explained the basics of going online, you can use our website to find information and services for everything from benefit planning, to filing online, to replacing your lost Medicare card.
Open your own my Social Security account for easy access to benefit estimates. Your grandchild can help you navigate to socialsecurity.gov/myaccount to set one up. You can use our Benefit Planner tool at socialsecurity.gov/planners to learn if you are eligible for benefits, eligibility requirements, payment rates, and other rules about receiving each type of benefit. In addition, when you are ready to file for retirement or disability benefits, you can do it online! To apply for survivor’s benefits, you or your family will need to contact us by phone or visit an office.
Once you’re receiving benefits and have an account, you can continue to do business with us online with your my Social Security account. You can get a benefit verification letter, change your address or phone number, start or change direct deposit, get a replacement SSA-1099 for tax purposes, or check your benefits. In the District of Columbia and many states, you may be able to request a replacement Social Security card online. With the time you save by using our online services, you will have more to spend with your grandchild! Make a date with your grandchild to visit socialsecurity.gov together.
Brenda Brown is a Social Security public affairs specialist based in Fayetteville.